Shipping

Shipping-Explained

Our aim is to provide fast and efficient delivery services to customers wherever they are in Australia. We pride ourselves on fast turnaround times, all orders placed before 2pm AEST Monday-Friday will be shipped same day*, orders placed after 2pm AEST will be shipped the next business day.

We ship with Startrack Courier and Australia Post.

We provide tracking numbers for all orders at the end of each business day. These can be found in your shipment confirmed email.
To track your order please go to the relevant websites below:
Startack: www.startrack.com.au
Australia Post: www.auspost.com.au/

Please note that some orders may be held until the next day for shipping due to various reasons as listed below:

  • Package orders where Zip, Afterpay or Humm have been selected, these will not ship until we have settlement confirmation from the companies to ship. Usually this will be 1 day after the order is placed, this is due to the possibility of an order being cancelled between the time of us shipping the order and then the order settling with the stated companies.
  • If an item is out of stock but is expected to arrive after the courier has been on the day of ordering
  • Heat Presses, Printers and Packages are shipped the next day due to each machine be tested again prior to shipping out and may require the press to cool down or the inking system to be primed etc.

Free Shipping

Order Over $120 of products to receive FREE SHIPPING * (Excluding Mugs, Heat Presses and Bulky Products).

  • Free Shipping does not include boxes of mugs. Please refer to product page to calculate shipping based on location.
  • Free Shipping does not include Heat Presses. Please refer to product page to calculate shipping based on location.
  • Bulky items, if your order exceeds the maximum volume for free shipping we will contact you to discuss the payment.
  • Your order will be shipped with Australia Post (standard post not express) . (NT Orders will be shipped via Australia Post Only).
  • You can select to upgrade your shipping to our $20 courier/express rate and we will use Startrack or Express Post.
  • We will email you  a tracking number to follow the progress of your order.
  • Please do not use PO Boxes or Parcel Lockers.

15 Plus A4 Sheets Vivid Flex Heat Transfer Vinyl AND A4 Adhesive Vinyl Sheets receives FREE SHIPPING

Please note some orders for A4 sheets of vinyl may be sent via Auspost Satchel depending on the weight of the order.

  • Free shipping is void when other products are added (blanks, heat presses, accessories).
  • Your order will be shipped with Australia Post.
  • You can upgrade your shipping to Startrack courier at checkout.
  • We will email you with a tracking number to follow the progress of your order.
  • Please do not use PO Boxes or Parcel Lockers.

Does not include the new Sheet sizes for Cricut joy machines, these have a minimum of 30 sheets for free shipping.

Heat Transfer Papers receive FREE SHIPPING * (excluding Sublimation Paper)

  • Free shipping is void when other products are added (Sublimation paper, blanks, heat presses, accessories, some vinyl combinations).
  • Your order will be shipped with either Australia Post or Startrack Courier. (NT Orders will be shipped via Australia Post Only).
  • We will email you a tracking number to follow the progress of your order.
  • Please do not use PO Boxes or Parcel Lockers.

Standard Shipping

All Orders under $50*

  • A flat rate of $9.50 applies to all orders under $50.
  • Your order will be shipped with Australia Post. (NT Orders will be shipped via Australia Post Only).
  • Please do not use Parcel Lockers or PO Boxes in case we need to use a courier.
  • * This does not apply to heavy and bulky items. If your order exceeds the maximum weight for Australia Post the package will need to be shipped with Startrack. We will contact you to discuss extra payment for the package.

Premium Shipping

All Orders between $50-$120 (Except for Transfer Papers, Mugs, Heat Presses)

  • A flat rate of $20.00 applies.
  • Your order will be shipped with Startrack (the fastest way possible). (NT Orders will be shipped via Australia Post Only).
  • Please do not use Parcel Lockers or PO Box.

Upgrade Shipping to Startrack Courier

  • A flat rate of $20.00 applies.
  • Your order will be shipped with Startrack Courier.

Sublimation Mugs

The cost per carton is dependent on your location in Australia and the prices are listed on the product page.

Heat Presses

Please refer to the product page for shipping costs of each heat press.

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