We're experiencing significant delays with our delivery companies due to limited flights, social distancing requirements and increased parcel volumes.
Orders that are classified as Free Shipping and sent via Standard Post or in Fastway satchels, in some cases, have been delayed by up to 3 weeks. Express Post orders are also affected by the delay and are not next day delivery to Metro areas.
Please select the UPGRADE SHIPPING option on the checkout page so we can ship your order in a Startrack Air satchel which is currently the fastest option. Please note that we cannot guarantee that it will arrive within the usual overnight time frame.
Please do not order online if you are expecting delivery within normal time frames. We do not refund/cancel/compensate postage for orders that have been delayed in delivery during Covid-19.